Cancellation Policy

SOUTH DOWN FOOT CLINIC CANCELLATION POLICY

The South Down Foot Clinic has a standard cancellation policy like other medical clinics.  We understand that sometimes patients need to cancel an appointment however we ask that you notify us as soon as possible and provide a minimum of 48 hours notice before your scheduled appointment.

At the South Down Foot Clinic we require pre-payment for your First Appointment.  This is made during the online booking process or over the phone with a debit/credit card.  If you prefer to pay cash then please call in to the clinic to book your appoint and payment will be taken at the reception desk.  For any subsequent appointments you simply pay on the day following your appointment.

Cancelling or rescheduling

It is easy to cancel or reschedule your appointment

1. Call us on 028 4125 8110  (please leave a message if outside opening hours)
2. Email us at southdownfootclinic@gmail.com
    

Missed Appointments

For all patients who miss an appointment with no prior communication to the clinic 100% of the scheduled appointment fee will be charged

Cancelled Appointments

For all patients who give more than 48 hours notice you are free to either cancel or reschedule to a more suitable time.

For all patients who give less than 48 hours notice 50% of the scheduled appointment fee will be charged as we are unable to fill this appointment at short notice.

The clinic reserves the right to request advance payment if there has been previous/multiple late cancellations or missed appointments.

Thank you for your understanding and cooperation